HP Enterprise Integration module for SAP applications Readme

Software version: HP Enterprise Integration module for SAP applications 2.50 Patch 3 / May 2011

This file provides information about HP Enterprise Integration module for SAP applications 2.50 Patch 3.

Documentation

Updates in Patch 3

System Requirements

Notes and Limitations

Support

Legal Notices

For detailed information about Enterprise Integration, refer to the HP Enterprise Integration module for SAP applications User Guide.

Documentation

The first page of this readme document contains the following identifying information:

Version number, which indicates the software version.

Publish date, which changes each time the document is updated.

To check for recent updates, or to verify that you are using the most recent edition, visit the HP Quality Center Add-ins site:

From the main Quality Center window, select Help > Add-ins Page.

Additional HP Quality Center documentation is also available by visiting the following URL:

http://h20230.www2.hp.com/selfsolve/manuals

This site requires that you register for an HP Passport and sign-in. To register for an HP Passport ID, go to:

http://h20229.www2.hp.com/passport-registration.html

Or click the New users - please register link on the HP Passport login page.

You will also receive updated or new editions if you subscribe to the appropriate product support service. Contact your HP sales representative for details.

Note: To view files in PDF format (*.pdf), Adobe Acrobat Reader must be installed on your system. To download Adobe Acrobat Reader, go to the following URL: www.adobe.com.

Updates in Patch 3

Support is added for mapping SAP user defined fields to Quality Center fields. (QCCR1J17539)

A time conversion problem is fixed. The problem was not reproduced on all environments. (QCCR1J17541)

A problem with sending testing objects back to Solution Manager is fixed.

A problem with synchronizing defects with attachments is fixed. (QCCR1J17541)

System Requirements

For information on system requirements and supported environments, refer to the HP Enterprise Integration module for SAP applications User Guide.

Notes and Limitations

This section includes notes and limitations in the following areas:

Installation and Setup

Requirement Synchronization

Defect Synchronization

Defect Synchronization on Localized Versions

Installation and Setup

Before installing Enterprise Integration module for SAP applications 2.50 Patch 3, you must first uninstall any previous version of the extension.

If you uninstall Enterprise Integration, you can no longer work with projects for which the Enterprise Integration extension was enabled.

Before upgrading projects from Quality Center 9.2 with Enterprise Integration 2.10 to Quality Center 10.00 with Enterprise Integration 2.50, you must edit the qc_9.2_exceptions.xml file. For more information, refer to the HP Enterprise Integration module for SAP applications User Guide.

You must connect to Quality Center from Solution Manager using a user name that has a non-empty password.

You can connect to only one Quality Center server from each Solution Manager client.

WebLogic: You cannot install Quality Center with Enterprise Integration on a WebLogic application server.

Requirement Synchronization

Requirement and blueprint synchronization will not function in a Quality Center project in which one of the following requirement types was ever deleted: Folder, Business, Testing.

If you manually create a Quality Center requirement and associate a test with the requirement, runs of the test are not generally updated in Solution Manager. The test runs are updated only if the requirement is created under a testing requirement created as a result of an export from Solution Manager.

The following limitation applies if you add a user-defined field to the Requirements module and set the field as required. If you export a business blueprint from Solution Manager, new requirements created by Enterprise Integration have an empty value for this field, even though the field is required.

URLs longer that 255 characters cannot be displayed. The URL is truncated when it exceeds 255 characters. The full URL is added to the Description field of the Quality Center requirement.

When you relocate a testing requirement that originated from a Solution Manager Testing Object to the requirement tree, re-importing the blueprint will not move it to the original location. Instead, a new testing requirement is created in the original location.
If the original testing requirement is linked to any testing assets (tests, defects, etc.), they will remain linked to the first requirement that was moved and are not linked to the newly created requirement.
Workaround: Do not move testing requirements that were originated by a Solution Manager Testing Object inside the requirement tree.

If you associate a Solution Manager project to a Quality Center project and then associate the Solution Manager project to a second Quality Center project:

Updates from the first project still appear in the Solution Manager project.

The status in the Solution Manager project changes to "Passed".

Workaround: In Site Administration, manually remove the relevant project row from the BLUEPRINT table.

If one test covers two requirements that originated from two SAP blueprints, it can cause problems when updating Solution Manager.
Workaround: Do not use the same test to cover requirements that originated in different blueprints.

Copying a requirement that originated from Solution Manager can cause problems while synchronizing the blueprint.

Version Control: When you import an updated blueprint to a version control enabled project, more than one new version may be created, depending on the complexity of the blueprint change.

Defect Synchronization

When you change an SAP-related defect to a different defect type, no warning displays, even though Enterprise Integration stops synchronizing the defect with Service Desk.

If you set Quality Center to work in the Repository over Database mode, Enterprise Integration does not synchronize parts of the defect to Solution Manager.
Important: Do not use the Enterprise Integration extension with projects configured to work in the Repository over Database mode.

When you map a Quality Center field to an SAP field and the fields have different lengths, the text is cut according to the shortest field length when synchronizing.
Workaround: Map fields of the same size.

In an SAP-related defect, if you delete a link to a requirement or test, the link is not removed in the Service Desk support message.

When you modify an SAP-related defect in Quality Center by adding and deleting an attachment during the same operation, the defect is not always synchronized with Solution Manager.
Workaround: To add an attachment and remove another attachment from a defect, add the attachment, move to a different area in Quality Center, then return to the defect and delete the unwanted attachment.

Defect Synchronization on Localized Versions

Perform the following steps to enable defect synchronization in localized versions of Quality Center 10.00:

Using WinRar, or an equivalent archiving tool, open the SPI.jar archive, located in the following directory:
<Quality Center_ installation_path>\application\20qcbin.war\WEB-INF\lib

Extract the EIBugStatuses.properties file to a temporary location. The file includes lines of status values. For example:

#Closed=frClosed

#Open=frOpen

For each line containing a status value:

Remove the '#' sign to uncomment the line.

After the '=' sign, assign the corresponding translated value.

Save the file, and replace EIBugStatuses.properties in the SPI.jar archive.

Redeploy Quality Center.

Restart Quality Center.

Support

Support for HP Enterprise Integration module for SAP applications is provided by SAP. You can access SAP Support resources at SAP Service Marketplace website at: http://service.sap.com

You can visit the HP Software support web site at:

www.hp.com/go/hpsoftwaresupport

This web site provides contact information and details about the products, services, and support that HP Software offers. For more information, visit the HP Support web site at: HP Software Support Online.

HP Software support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can benefit by being able to:

Search for knowledge documents of interest

Submit and track progress on support cases

Submit enhancement requests online

Download software patches

Manage a support contract

Look up HP support contacts

Review information about available services

Enter discussions with other software customers

Research and register for software training

To access the Self-solve knowledge base, visit the Self-solve knowledge search home page.

Note: Most of the support areas require that you register as an HP Passport user and sign in. Many also require an active support contract. To find more information about support access levels, go to: Access levels.

To register for an HP Passport ID, go to: HP Passport Registration .

Legal Notices

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

The information contained herein is subject to change without notice.

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